LoyaltyPal allows you to create and send push notifications to customers for specific events. Here's how to access the push notifications section.
LoyaltyPal > Left-Hand Menu > Mailings > Send Push
This is where you can craft push notifications that appear on a customer's lock screen, activated by specific events tied to particular cards.
Start by using the dropdown to select which card you'd like to receive the notification.
Once selected you then have the option to send push notifications to either all customers or to specific customer segments.
You have two options for sending push notifications: immediately or at a scheduled time. To schedule, simply check the "schedule" box and choose your desired date and time.
In the message box, compose your push notification, then click send. It will be sent immediately If it is an instant notification. If you scheduled the push notification, it will be saved and sent on your chosen day and time.
In the history section, emojis accompany push notifications to distinguish between message types. These emojis indicate whether a message was sent manually or if it was an automatic push notification. Hovering over the emojis will reveal the sending method.
Under the history section, there is a provision for you to delete all scheduled messages, you can do this by clicking on the delete button. Once you click on the delete button all scheduled push notifications will be deleted.
You can also delete scheduled push notifications by card template. To delete scheduled push notifications by card template:
Click on the desired card.
Click the "Send Push" button.
Click the "Delete" button.
Once deleted, all scheduled push notifications for that specific card template will be removed.
