Custom Auto-Push allows you to automatically send push notifications to customers based on specific actions or events linked to their loyalty card. This helps you keep customers engaged with timely, relevant messages without having to send them manually.
LoyaltyPal > Left-Hand Menu > Mailings > Custom auto-push
Follow the workflow mentioned above to land on the custom auto-push screen.
Next, choose the trigger that will automatically send the notification. Triggers can be based on specific customer/card activity.
Configure the conditions for the notification to be sent.
Enter the push notification message you want your customers to receive.
Keep your message short, clear and relevant to the action that triggered it.
Select the measure of time (minutes, hours, days, etc.) from the time dropdown.
Select the card you would like the notification to apply to.
✅Note. Each custom push notification can be sent to only one card at a time. If you have multiple cards, simply create a separate push message for each one.
Once you have configured the trigger, condition, message, timing and card, review your settings and click Save.
Your Custom Auto-Push will then automatically send when a customer meets the conditions you have set.