This guide explains how to log into the Scanner App so you can start scanning customer cards. If you haven’t installed the app yet, you can follow the installation guide before proceeding.
Open the Scanner App on your device or via the following URL: https://app.loyaltypal.io/scanner-app/
You can log in to the Scanner App using either your main LoyaltyPal email and password or Manager login credentials. Learn more about adding manager seats here.
In order to avoid session interruptions when logged into the scanner app, you need to avoid logging into the scanner app on different devices using the same login credentials.
For security reasons, the Scanner App session is automatically terminated periodically and requires you to log in again. This setting cannot be changed. We recommend always logging into the scanner again at the start of each workday to avoid interruptions.